Cannot Perform Firmware Update on S1 Pro
I am attempting to update my Bose S1 Pro firmware, but cannot get the speaker to pair with the Bose Connect App on both Android/iOS, as well as the Bose Updater via Windows 10.
Have already performed the following prior to this posting:
-No physical damage
-In use with no issues for over 1 year, purchased new
-Fully charged and plugged into AC
-Performed Bluetooth pair list clear by holding down pair button for over 10 seconds, was successful
-Connected with two different USB cables to Windows 10, drivers reinstalled multiple times
-Bose updater application reinstalled multiple times (restarts performed on win10 after every reinstall)
-Attempted different Windows 10 PC
Bose Updater and Bose Connect App will not find the device to perform firmware updates.
I am going to pull the battery after posting this to perform full reset, deleting this post if successful (fingers crossed!)
Any info would be appreciated! I use this speaker daily and would love the auto-off feature as included on the most recent update.
Thanks in advance!