Lead Community Manager

Coming from the old Community? New to Portable PA? Start here!

Hey everyone,


First, I want to give all the members of our previous forums a warm welcome to Bose Community! We’re glad you decided to join us on our boards. Things are a little different here, but different can be good!


Getting Started

The first thing you’ll want to do is familiarize yourself with our Community Guidelines.


For all new members, the Bose Portable PA Community is for Live Musicians, DJs & KJs, Entertainers of all kinds and Sound Engineers. This is for everyone who works with Portable PA applications like the S1 Pro, Bose F1 Flexible Array Loudspeaker System, Bose L1 Portable Line Array Systems and ToneMatch mixers.  Off topic posts will be moved or closed.


Helpful Links

If you are interested in learning more about our Pro products please visit https://pro.bose.com/en_us/index.html. There you can browse our products, explore our Learning Center, and more.


Make sure to also check out the Bose Professional Youtube channel at https://www.youtube.com/channel/UC2TsLXi0i-u-AFzPgo2aqXA.



How to use the Bose Community

Next, I want to call out some of the helpful features of our forums. You can read the full How to Use the Bose community post here but here are some of the highlights for you:


Posts and replies 

You must be a registered member to post or reply on the Bose Community. If you’re not registered, simply click ‘Sign In/Register’ in the upper right corner of the page.



Once registered you can post a new topic or reply to an existing one. To create a new one hit the ‘New Topic’ button on the right side of the page.



You’ll need to write a subject for your post, a message, and select your board. It’s a good idea to check out the board ahead of time and use the search to make sure no one has posted a similar topic.


You’ll notice that our community struct is a bit broader than before, so you’ll want to familiarize yourself with using labels. When posting a new topic, you can affix a predefined label to it. These will appear at the bottom of the first post as a clickable button and on the board itself on the right-hand column. Clicking into a label allows you to see any other topics that have also had this label applied.


You’ll notice when posting that you have formatting options for the body of your post. Most of these are standard and similar to other common word processors or forums. You have the option to insert links, emojis, and photos.



Giving Likes

Likes are a fun way for you to show other members that their post was either helpful, well written, or just generally enjoyable. If you see a post you like, make sure to give it a thumbs up!


You can only like a post once and can see how many likes a post have received. Posters are alerted when you give a like to their post and you can see how many likes a person has received on their profile.


To give a like, simply click the thumbs up icon Wayne_M_3-1590781866332.png at the bottom of a post.




Accepting Solutions 

Community managers and the original poster on a thread can mark a reply as a solution. When this happens, the thread will show with a green bar, subject, and check mark on the board indicating that topic has a solution. Posters are alerted when you accept their post as a solution and you can see how many accepted solutions a person has received on their profile. This is a great way to let someone know that their suggestion worked for you and can help other community members as well!


To mark a solution, click on the three dots in the upper right corner of a reply and choose ‘Accept as solution’. You can also select ‘Accept as Solution’ at the bottom of a post. Remember, only the member who created the topic can do this.






1.    Private Messages

Members are able to send Private Messages to other members who have private messages enabled. In you have any unread messages, the number will appear inside a red dot.


To view your messages, click the email icon at the top of the page under ‘Inbox’. You can send a message with ‘New Message’, or ‘Send Message’ on the member’s profile page. Just remember to adhere to the Community Guidelines even when interacting in private!

2.   Notifications

Next to the email icon at the top, you’ll find the Notifications bell. Clicking here will show you actions that have happened since you last logged in such as ranking up, badges you’ve earned, and even when people have mentioned you in a post, replied to your post, etc.



3.   Profile and Settings

In the very top right corner of any page on the community you will see your display name and a picture known as an avatar. Clicking on this will give you a drop-down menu with several options.

  1. My Profile- Next to the Notifications bell you’ll see your Avatar and username. Clicking on either will bring up a drop down where you can see your Profile, Settings, can sign out, and more. Clicking on your profile will bring up the About page, where you can see some of your stats and recent activities.
        Avatars- Your avatar is an image that represents you to the community. You are
        assigned a random one when you create your account but can update it by going to
        ‘My Settings -> Avatars’.
  2. My Settings- My Settings will bring you to where you can toggle options regarding your personal information, preferences, avatar, tagging, macros and subscriptions and notifications. Some settings have a handy ‘i’ icon that will explain more details if you hover over it.
  3. My Subscriptions- Subscriptions are threads that you get notified on when they are update and this is a quick way to get back to the page that allows you to manage your subscriptions. We’ll go over how to subscribe to a thread later.
  4. Help- Much like this post, the Help menu goes over the functionality of the forums in a handy FAQ format.
  5. Change Password- By validating your current password, you can change to a new one. This will affect your login across all Bose applications, such as Bose Music and Bose.com
  6. Sign out- A quick way to log out of the forums.

Post Options

Each individual post on a thread also has some options for it and actions you can take. You can find this drop-down menu by clicking on the three vertical dots in the upper right of the post frame.



Report Inappropriate Content- If you see any content from a member that you find inappropriate or breaks the Community Guidelines or Bose Terms of Use, you can report it by clicking this. This will send an alert to the Bose Moderation staff who will determine if any action is necessary. Please read the Community Guidelines for more information as to what is inappropriate content for the forums and Bose’s stance on moderation.


I’d love to hear your feedback on how we can improve our boards. Simply visit our Feedback board https://community.bose.com/t5/Forum-Feedback/bd-p/feedback and post with any feedback you have.


I’m excited to have you here and hope you’ll enjoy the Bose Community forums!

Wayne M

Feel more. Do more. Be more.
New to the community? Check out our Community Guidelines and How to use the Bose Community for helpful hints on getting started.
Vocal Volunteer
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Mar 29, 2010

Re: Coming from the old Community? New to Portable PA? Start here!

I struggled to log on to the new forum.


Turns out that I can't login with Firefox (my default/preferred browser).


After multiple attempts I eventually reached out to @CityFolk to see if he could connect - and he could.


That's when I tried using Safari - and I'm in.


Might be useful to post the info about browser compatibility on the welcome screen - so others don't waste time like I did.




Re: Coming from the old Community? New to Portable PA? Start here!

Hey oldmachead!

Thank you for your post. I've just tested logging out and in again on the forum using Firefox, and all appears to be working as normal. I recommend trying again, and clearing the cache & cookies in the Firefox browser settings if the issue persists. 


Dylan R

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Mar 29, 2010

Re: Coming from the old Community? New to Portable PA? Start here!

Thanks, @Dylan_R  -- still doesn't work for me (after clearing cache etc). 


I'm using the latest update of Firefox and macOS 10.14.6.




Re: Coming from the old Community? New to Portable PA? Start here!


I was able to test logging in/out to the forum using Firefox on Catalina (version 10.15.5) and this worked with no problems. I recommend updating the OS on the Mac - this does not appear to be a compatibility issue. 

If this persists, could you please provide a screenshot showing any error messages?

Quiet Contributor
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Oct 25, 2004

Re: Coming from the old Community? New to Portable PA? Start here!

I just logged on to the new community and am posting this reply with Firefox 78.0.1esr running under macOSx 10.11.6


Maybe try a Firefox update?

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Re: Coming from the old Community? New to Portable PA? Start here!

Hi Dylan


There's no error message. The login window just hangs ... using FF 78.0.2, macOS 10.14.6. Screenshots attached.


FF is my default browser. 


I have no intention of moving to Catalina in the near future.


Screen Shot 2020-07-13 at 9.35.10 PM.pngScreen Shot 2020-07-13 at 9.35.28 PM.png