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Mandotom
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Jul 6, 2021

My S1 Pro is not as loud as my friend’s S1 Pro.

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Bose S1 Pro 

 

USA

 

Firmware Version

 

App Version- 16.0

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

 

We set up both S1 Pros side by side. Tried the SM 58 in mine with max volume and then tried the same SM 58 in his. His was clearly much louder.

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

5 REPLIES 5
Dylan_R
Moderator

Re: My S1 Pro is not as loud as my friend’s S1 Pro.

Hi Mandotom,

Welcome to the forum! Thanks for joining us.

Please can you provide more information here: 

Are you and your friend testing the speakers with the same audio source?

Are the speakers set at the same volume?

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Mandotom
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Re: My S1 Pro is not as loud as my friend’s S1 Pro.

Hi thanks.

Yes, I tested both speakers with the same audio source, a SM 58 mic with xlr cable.

And yes, I had each S1 set to the same volume level (max) with identical eq settings.


Thank you

Dylan_R
Moderator

Re: My S1 Pro is not as loud as my friend’s S1 Pro.

Hi Mandotom,

Thank you for confirming. 

Is the volume low across all channels, or is only one input on the S1 affected?

Are there any noticeable differences in the quality of the audio?

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Mandotom
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Jul 6, 2021

Re: My S1 Pro is not as loud as my friend’s S1 Pro.

I tested and compared channels 1 & 2. They were equally quieter than my friend’s S1.

I didn’t compare the Bluetooth/aux input.

Thank you 

Dylan_R
Moderator

Re: My S1 Pro is not as loud as my friend’s S1 Pro.

Hi Mandotom!

It sounds like your speaker may require servicing. I recommend contacting the Bose Pro product support team directly to discuss this issue in more detail.

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Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply. If you see a post you like, make sure to give it a thumbs up!