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smuir
Member
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Registered since

Apr 5, 2020

R1 remote - faulty pots

Hi all, I'm having issues with the mid range and bass pots on my remote. I've tried pulling the knobs off and refitting them - no luck. I'm wondering if i need to have the remote looked at? any advice would be appreciated!

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ST - Pro
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May 11, 2020

Re: R1 remote - faulty pots

Hi, smuir.

Thank you for joining the Bose Portable PA Community.  Welcome.

I'm sorry you're having a problem with the R1 Remote.

smuir posted:

Hi all, I'm having issues with the mid range and bass pots on my remote. I've tried pulling the knobs off and refitting them - no luck. I'm wondering if i need to have the remote looked at? any advice would be appreciated!

You might try pulling the knobs off and using some contact cleaner.

I don't think the R1 can still be serviced, but if you're very lucky Bose may have some in stock.

Here's the contact information.

Bose® Product & Technical Support at (877) 335-2673
(U.S. and Canada only)
Monday-Friday: 9:00 AM - 9:00 PM ET
Other regions
Please note: Bose and COVID-19



Thanks,

ST