Received Two Bose L1 Pro 16 Speakers
I was excited to open the boxes of my two new Pro 16's. I have purchased many Bose products over the years. To my disappointment, there is a notice in the box advising not to use until I did a firmware update. To do this I needed a USB C cable which was not included with the purchase. So, after a few hours I was able to find the proper cable. Then I had to install the Bose updater program. Finally I was able to complete the updates! I was disappointed that at the cost of these speakers that a usb cable was not included when I was required to do an update right off the bat. Also there is a bag or the arrays but you have to pay additional to get a cover for the main unit. Come on, add a few dollars to the cost and include them! No manual, have to go on line and download a manual. There appears to be no registration process. Also on the dealers web page it states that Bose Pro Series has a five year warranty but on the Bose Web Page it states a two year warranty. Bose, the speakers are great but you really need to take a look at these issues! Disappointed!