The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.
Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.
Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.
If you see a solid amber light on your S1 Pro system, channel 1, please see this article
As you know there's a comedic meme: "Turn it off and on again" when it comes to electronic devices.
The unsatisfying explanation is, a processor has ended up in an unknown state. You need to reset the device. For Bose Portable PA devices, you remove all sources of power (including any cables that might supply power and batteries), let the device sit for at least 30 seconds, then reconnect and turn on the power.
Thanks for asking.
Welcome to the forum!
Please could you confirm:
- whether you waited more than 30 seconds before reinstalling the battery?
- that all cords and cable connections were disconnected from the system?