Highlighted
Professional Legend
  • 1407
  • 48121
  • 1
Registered since

May 11, 2020

S1 Pro Firmware version 7.1.8 April 12, 2020

Hi Everyone.

There is a new firmware release 7.1.8 that was available on April 12, 2020. All firmware updates are cumulative. All prior updates are included in the most recent version. Bose recommends that you keep your firmware up to date.

Release Notes

  • Maintenance Updates
    • There are no customer-facing changes just minor changes to ensure compatibility with the Bose Connect app.


The fastest way to get the new firmware is to use a PC or MAC and follow the instructions here: S1 Pro System Firmware Update

OR

If you use the Bose Connect app.  It should detect that there is new firmware available and display "Preparing product update".

If you see this, make sure your S1 Pro is connected to AC power. You can listen to music or do other things with your device as long as you don't shut it off or lose your internet connection. This process can take quite a while depending on the size of the firmware update file.

S1 Pro Firmware Update with Bose Connect 3

When you are ready to update the S1 Pro system make sure the S1 Pro is connected to AC power.  Then, tap UPDATE. This part should be done in under 5-10 minutes.

You will see the progress indicator.

When the progress indicator stops you may be prompted to rename your S1 Pro. Change it or leave it as is. That's up to you.

Then follow the screen prompts.

If you have difficulty with the firmware update process please contact Bose Support. They will be happy to walk through the process with you.

Bose and COVID-19


ST

3 REPLIES 3
Highlighted
Collaborator
  • 36
  • 1775
  • 0
Registered since

Oct 11, 2016

Re: S1 Pro Firmware version 7.1.8 April 12, 2020

Gary,

We started a new discussion for your question. Please follow the link below.

Highlighted
Member
  • 0
  • 2
  • 0
Registered since

May 12, 2020

Re: S1 Pro Firmware version 7.1.8 April 12, 2020

Hi ST

This is my 1st post, normally if no problem I hardly post anything.

I did firmware update for S1 pro last night via laptop, hardwire to unit. After update found speaker too loud, very loud. I can not low volume on any channels. 
I use this s1 to extend my computer’s sound.

first I connect to line in on S1 and work great, after latest up date. Super loud even lowest volume still too loud so I move to mic input. It still too loud but acceptable.

Another issue, during update firmware. I got disconnect from laptop to S1 at 15% 3-4 times so I remove battery and it proceed to 95% then laptop try to reinstall S1 then restart. I may not complete update firmware but when I reconnect S1. It said already update can not do anything.

Bose should come up with another way to update your system. Bose connect app will not do the job. I connect S1 direct to my iphone and play music but bose connect app did not connect to S1.

Please come out with another update that reduce volume to proper level from night to event.

thank you.

Andy

Highlighted
Professional Legend
  • 1407
  • 48121
  • 1
Registered since

May 11, 2020

Re: S1 Pro Firmware version 7.1.8 April 12, 2020

Hi, Andy.

Welcome to the Bose Portable PA Community.

@Andy posted:

Hi ST

This is my 1st post, normally if no problem I hardly post anything.

I did firmware update for S1 pro last night via laptop, hardwire to unit. After update found speaker too loud, very loud. I can not low volume on any channels. 
I use this s1 to extend my computer’s sound.

The firmware update should not have changed the way the volume controls work.



first I connect to line in on S1 and work great, after latest up date. Super loud even lowest volume still too loud so I move to mic input. It still too loud but acceptable.

Let's reset your S1 Pro.

S1 Pro System System Reset
  1. Turn off the S1 Pro System
  2. Disconnect everything (audio, USB connections, Power)
  3. Remove the battery [1]
  4. Wait 30 seconds
  5. Reinstall the battery[1]
  6. Reconnect (audio, USB, Power)
  7. Turn on the power


Are you still having trouble controlling the volume?

Another issue, during update firmware. I got disconnect from laptop to S1 at 15% 3-4 times so I remove battery and it proceed to 95% then laptop try to reinstall S1 then restart. I may not complete update firmware but when I reconnect S1. It said already update can not do anything.

Bose should come up with another way to update your system. Bose connect app will not do the job. I connect S1 direct to my iphone and play music but bose connect app did not connect to S1.

Please come out with another update that reduce volume to proper level from night to event.

The firmware update should not have changed the way the volume controls work.



thank you.

Andy

If the resetting the S1 Pro does not get things working, please call Bose Support.

Bose® Product & Technical Support at (877) 335-2673
(U.S. and Canada only)
Monday-Friday: 9:00 AM - 9:00 PM ET
Other regions

Thank you,

ST