S1 Pro - Has Solid Red Light Even When Plugged In
My S1 Pro has a solid red light, even when plugged in. When I unplug the unit from power and the switch is in the off position, the light stays red for about 15 secs. FWIW, your phone support used to be EXCELLENT, now it is HORRIBLE! I've bought your products for the quality and support, but I will think twice about buying Bose in the future. As I type this I'm on my 3rd call trying to get help and I'm well over 20 min's on hold. My last call about this unit I had the same experience, and it took several calls to speak to someone that could actually communicate.