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Cicchelli
Participant
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  • 1
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Registered since

Mar 25, 2021

S1 Pro buzzing noise

My S1 Pro has started making a buzzing noise in the treble frequency. If I turn the treble all the way down it almost goes away. If the treble is turned up it is very noticeable. The volume is at 50%. The problem is there plugged in or battery.

 

S1 Pro

 

USA

 

Firmware Version

 

App Version

 

What devices were you using that were affected and what version are they on (e.g. Samsung Galaxy S9 on Android 11, iPhone X on iOS14, etc.)

Detailed description of the issue and steps to reproduce

 

What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)

 

When did you start to experience the issue? Did it work correctly previously?

 

Any troubleshooting steps you took

 

 

1 REPLY 1
Jay_55
Advocate
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Registered since

Dec 31, 2020

Re: S1 Pro buzzing noise

Hello Ciccelli,

 

The S1 Pro carries a 2 year warranty.  I would contact Bose support to determine what the next steps should be.

 

Customer service: 1 (800) 379-2073

Technical support: 1 (800) 380-4831