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mispoulet
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Registered since

Jul 31, 2021

SoundTouch Wireless Adaptor Mono Only

I have a SoundTouch Wireless Adapter which I have lugged into my rather old SoundLink system.  It works fine, but the sound only comes out through the right hand speakers.  Is this a fault with the Soundlink or is there an adjustment I need to make to the Wireless Adapter to get stereo sound?

2 REPLIES 2
Liam_G
Moderator

Re: SoundTouch Wireless Adaptor Mono Only

Hello Mispoulet, thanks for reaching out! 

Sorry to hear that you are having issues with your system, let's get this sorted for you. 

So that I can better assist you with this, can you confirm what home theatre system you have?  You can confirm the name via inputting the serial number into the "Find your product" section on this link here.

Is it just when you use the wireless adapter that you get mono sound or have you noticed it since connecting the adapter? I would recommend ensuring that your speakers are connected firmly to ensure you are getting stereo sound. 

Looking forward to hear from you! 

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mispoulet
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Jul 31, 2021

Re: SoundTouch Wireless Adaptor Mono Only

Thanks for your offer to help.  My system is a Lifestyle 48 Series IV - getting quite old now but still gives excellent service.  I've just solved the problem - after a deal of trouble-shooting, I nailed the problem to a defective cable linking the SoundTouch Wireless Link to the Media Centre.  I changed the cable for a new one and all is good!