T1 RJ-45 port broken
need a little help please, my T1 Tonematch was working fine last Friday then Saturday it refused to work, all lit up but no sound to speaker, at first I thought it was the lead but after trying 3 I discovered it was the pins in the RJ - 45 port are all bent over each other, God only knows how this has happened, I used a small screwdriver to separate them which gave me sound but only if I wrapped the lead around the T1 to make connection, I fiddled some more and eventually broke a copper pin, now the T1 don’t turn on , it will need a new port , still baffled to how this happened, is it common ?
I use my equipment 3 times per week and it’s approximately 20 months old.
is it under guarantee? so I’m looking for a local BOSE repair to my address which is :
Ramsgate , Kent, UK, CT11 8LP