Ted_Bell
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Aug 7, 2016

Re: T4S/T8S ToneMatch Mixers - Please update your firmware

I have the file you zipped to me.

When I open the L1 updater, after plugging into the T4s, the first item on the list is T1 Firmware DSP 1.8, followed by a series of T1 titles.  There is no reference to T4S anywhere, just T1.

When I attempt to update, it immediately says the selected file is not compatible. Please select a compatible file. 

I have countless units that periodically require firmware updates. None are as brain damaging as this.

ST - Pro
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May 11, 2020

Re: T4S/T8S ToneMatch Mixers - Please update your firmware

Hi Ted,

Does the screen on your T4S have a blue background or a black background?

What version level is your ToneMatch® Mixer? 

  1. Turn the Rotary Selector to Prefs


  2. Press the first button


  3. Turn the first button until you see Versions
  4. Press the button


  5. The versions for the firmware will be displayed. The versions shown below are sample values.



ST

Ted_Bell
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Re: T4S/T8S ToneMatch Mixers - Please update your firmware

It doesn't photograph well but its

DSP Firmware 1.8

Bose Presets 1.1

Bose Scenes 1.0

ST - Pro
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May 11, 2020

Re: T4S/T8S ToneMatch Mixers - Please update your firmware

Hi Ted,

Does the screen on your T4S have a blue background or a black background?

Does the back look like this
A

or

B

ST

Ted_Bell
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Re: T4S/T8S ToneMatch Mixers - Please update your firmware

Both have blue backgrounds and the backs in picture A.

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May 11, 2020

Re: T4S/T8S ToneMatch Mixers - Please update your firmware

Hi Ted,

The device you are trying to update is a T1 ToneMatch® audio engine, not a T4S. That's why it won't accept the T4S file. It is up-to-date with firmware version 1.8.

ST

ST - Pro
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May 11, 2020

Re: T4S/T8S ToneMatch Mixers - Please update your firmware

Hi AH7,

Unfortunately, your pictures didn't come through.  You can try again adding the pictures as attachments to your post.  Look for the link below the posting window Add Attachments

Before you go to all that trouble, did you follow the steps in the video?

More instructions =>T4S/T8S ToneMatch Mixers - Please update your firmware

ST

AH7
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May 24, 2018

Re: T4S/T8S ToneMatch Mixers - Please update your firmware

I got my t8 with version v101 .   Looking for v110

unable to do it. I download the update tool app  and   v110  ,  but in  the update box still show version v101    SEE PICTURE  1    

And after I click on the update box no file is available to transfer to the t8 SEE PICTURE  2           <<<<<ANY HELP WILL BE NICE >>>>>        T8-1T8-2

ST - Pro
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May 11, 2020

Re: T4S/T8S ToneMatch Mixers - Please update your firmware

Hi AH7,

You missed the step in the video where you put all the files in the same folder.

You need to put the *.bos file from this page
http://bosepromktg.com/ToneMatch_Mixer_Firmware/T8/

into the same folder as the L1 Updater program.

I just went through the steps on my machine. I created a folder called Bose and put the L1 Updater program and the *.bos file into it like this.

When I run the L1 Updater and click Update

and you should see

T8S Firmware Update 2

The update will start.



When the process is complete, there will be an error message

Click Cancel and the L1 Updater program will exit.

If you see this message, click OK

Important - Please read the following and reset the T8S to bring all your settings up to date.

T4S/T8S Factory Reset

If you have any difficulty completing these steps, please call Bose Support.

Bose® Product & Technical Support at (877) 335-2673
(U.S. and Canada only)
Monday-Friday: 9:00 AM - 9:00 PM ET
 

Thanks,

ST

AH7
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May 24, 2018

Re: T4S/T8S ToneMatch Mixers - Please update your firmware

DONE.    THANK YOU FOR YOU HELP AND FOR YOUR PATIENCE