T4S power cutting out on L1 Model II
I'm a longtime user of a Bose L1 Model II with the original T1 Tonematch mixer. I've used this rig at hundreds of gigs, indoors and outdoors, in hot and cold environments without ever having an issue with either the power stand or the mixer. I'm adding more musicians to my duo, so bought a new L1 Model II with the T4S Tonesmatch mixer to expand the sound. Prior to the first gig, I got all the presets entered into the T4S and tried out the new system. It was a noticeable improvement in the clarity of sound with the new mixer and everything fired up and was good to go. About 3 songs into my first set (4th of July block party), the power cut out completely at the T4S and luckily I had my old T1 which allowed me to complete the show. The next morning the T4S fired up and was working again. It's like it tripped a breaker and eventually reset itself.
The problem was clearly the T4S as the power stand and speakers performed fine. I returned the unit as defective and Sweetwater sent out a replacement. The next gig I got halfway into the first song and the replacement T4S cut out completely - same thing. I finished the show with my old T1 which performed without a hitch. The next morning, the T4S powered back up and worked fine. What gives here? I have a hard time believing both units were defective, but the rest of the chain: connecting cable, power stand and speakers all work fine with my old mixer. I talked to support at Bose and they recommended updating the firmware to see if that solves the problem. I'll try this before the next gig, but have a hard time believing it will solve the problem. Why would Bose make a piece of performance gear that cuts out in the middle of a performance if you don't upgrade your firmware? Doesn't seem right. I have zero faith in this unit as it's ruined two gigs for me by failing in the middle of my performance. I've never had any trouble with my Bose gear and have been using these systems since the original L1 Model 1 came out. I'm considering returning the new ToneMatch and going with a conventional mixer if I can't keep the T4S from cutting out. Any idea what might be going on here? Thanks!