Bose product name
L1 Pro 32 & T4s ToneMatch
Detailed description of the issue and steps to reproduce"
Product is brand new... Yesterday, following instructions, I updated the firmware and product worked fine... i.e. T4s connected with L1 Pro 32 and ports functioned properly... Today after deconstructing the L1 and moving it to my garage for a jam, the T4s would not function... i.e. was receiving signal from guitar and mic but not transmitting to the L1!
Later in the day, I reinstalled the firmware, but no improvement; afterward tried a factory reset with no improvement. After the factory reset, I once again reinstalled the newest firmware... Still no dice... the T4s is receiving power from the L1, but Pref area indicates "no connection." This was a huge personal investment and I am beside myself...
What environment do you experience the issue in? (e.g. noisy office, quiet kitchen, etc.)
Home in Living Room and later in Garage
When did you start to experience the issue? Did it work correctly previously?
The T4s worked yesterday for the first time and fails to connect now...
Any troubleshooting steps you took
Yes including reinstallation of firmware, and a factory reset...