grandsire
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Jan 28, 2011

Unplayable DVD discs

When I try to play some (but not all) DVD discs I've produced from files downloaded from the Internet on my Bose 3.2.1, I get the error message "DVD/CD format unsupported".
Can you advise what format(s) are supported by my player (the instruction manual does not say), so that I can find suitable reauthoring/encoding software to produce playable discs?
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dibobbio
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Jul 16, 2014

Re: Unplayable DVD discs

Hi grandsire,

For assistance with your 3.2.1 system, please contact our home theater technical support group at 1-800-367-4008 (Mon-Fri 8:30AM-10:00PM; Sat 9:00AM-7:00PM). We’ll do our best to help and answer any questions.

Thank you!