The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.

Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.

Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.

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Jun 13, 2018

Verizon remote and Soundbar my case I know this is going to seem odd but my Verizon remote is changing the volume on my new sound bar. The problem is that it's not with the volume button. Its with random other buttons like the skip forward and the channel buttons. I Have tried to reset the remote but it still affects the soundbar. Anyone have any ideas?

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May 11, 2020

Re: Verizon remote and Soundbar

Hello, BurchSung.

Thank you for your interest in Bose. This community is dedicated to discussions about Bose Portable PA systems.

Your question appears to be related to Bose Consumer Products.

Please follow this link to Bose product support for your area.

  • Click on your country, then
  • Scroll down to the link: "contact us".
  • Follow the link and send an email or call.

Thank you, 

Bose Pro Community Admin