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masterdj
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Mar 17, 2005

Water Damage

Anyone have the unfortunate experience of water damage to your BOSE syste.

I arrived at our training facility today to find a BOSE system in deluxe bags sitting in about 3/4" of water.

As of now, the PS appears to have escaped with little no to exposure (was standing on end in deluxe bag with wheels.

The towers L1s are the worst. They definitely saw some water as the bags were dripping wet and so too were the speakers. I have set them face down on towels to allow to drip dry and will probably get a fan on them.

The B1 modules also were dripping but I am not sure if the water reached the actual speaker cones or not.

Any advice on salvaging these or getting them dried out quicker? I am thinking probably 60% chance that when these are all dry everything will work fine.
12 REPLIES 12
Tom Munch
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Jun 30, 2004

Re: Water Damage

One of the at-Bose guys will probably chime in, but there are several threads that speak to water in the system.

http://bose.infopop.cc/eve/forums/a/tpc/f/3976055944/m/...691098113#3691098113

http://bose.infopop.cc/eve/forums/a/tpc/f/3976055944/m/...431062902#1431062902

Tom
masterdj
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Mar 17, 2005

Re: Water Damage

Just did my own searching and called tech support. I am now quite confident these puppies will fully recover.

PS1 is not very wet...if at all.

The L1s are to be drained face down (suspended if possible).

I also have a fan blowing on the L1s now.

Should only be a matter of time before they are back up and running. I will keep everyone posted.
djzac
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Aug 31, 2005

Re: Water Damage

Master DJ - I wish you luck with the recovery efforts. Please do let us know how it turns out. At least the PS1 was not involved as badly as it could have been.
chuck-at-bose_2
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Nov 2, 2003

Re: Water Damage

Hi Justin (Master DJ),

Glad to hear that you spoke with tech support. I can't make any promises, but I will say that if you let everything dry out completely, there's a very good chance that the entire system will be none the worse for the wear. Folks, I wish you could all see the kinds of torture that Bose products go through in the test phase... Eek
markow202
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Jun 6, 2017

Re: Water Damage

Give us some examples of the test "tortures"....id love to see it in person.

Are the drivers in the L1 made out of paper composites? How about the woofer drivers?
ST - Pro
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May 11, 2020

Re: Water Damage

Absolut Marko

See

Hilmar-at-Bose talks about paper
chuck-at-bose_2
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Nov 2, 2003

Re: Water Damage

quote:
Give us some examples of the test "tortures"....id love to see it in person.
I'm afraid that I can't go into any detail there without risking my employment. Confidential and proprietary, don't you know. I would probably have done better by not mentioning any of this. I should have realized that without specifics, my statement was just a tease. Sorry about that...
masterdj
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Mar 17, 2005

Re: Water Damage

Tech support indicated to me that the drivers are made of a kevlar composite.

I will be plugging evertthing in shortly and will post back with the final results of this incident.
hilmar-at-bose
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Oct 13, 2003

Re: Water Damage

I recommend that you should wait until everything feels nice and dry befor you plug them in. Try to shake them and feel or hear if there is still anything sloshing around in there. If that's the case try to get it out by moving and tilting the L1 back and forth. The port is half way up in the middle behind the grille. That's the easiest outlet for water.

If that still doesn't do it, you can unscrew the top plastic cap and carefully remove it. That's easier on the upper L1 since there are no wires on and connectors. On the lower L1, I'd still remove the upper plastic cap but you will have to be careful with the wires. Once the cap is off, you can simply pour the water out and let it dry. When replacing the cap, you have to make sure that it seals properly along all edges and that neither gasket nor wires get pinched.

After it has throughly dried I would fire it up and play some low-level music though it over night. Adjust the the level so it's about the SPL of someone having a lively conversation.
That excercises and dries the cones some more without stretching unduly (yet). After that you can crank it again.

I'm fairly confident that everything will come out okay. After being submergedin in water for an extended period of time, some of the screw heads might show a little rust. That's purley cosmetic, and completely harmless. If that happens and bothers you, let us know and we'll send you new ones. Just make sure you replace the screws one at a time and not all together.

Hope that helps

Hilmar