Mar 10, 2020
Hello...We set our Compact channel 2 trim at o'clock noon when we use either 1 or 2 Compacts. Been doing it for 7 years. Works for us.
ps....Why does Bose post a question asnd then only want bose employees to respond? I liked the old forum fomat much better. You can see the question and the answer. JMO
May 11, 2020
I'm glad you've visited us in the new Bose Pro Portable PA community.
Aj Trongone posted:
ps.... .Why does Bose post a question and then only want bose employees to respond? I liked the old forum fomat much better. You can see the question and the answer.
You were in the Ask Bose For Help Forum. It is reserved for people who want a reply from someone at Bose. We set this up in 2009, and here is how Ken-at-Bose introduced it.
Ken-at-Bose posted (June 11, 2009):Hi Folks,
As many of you know, we started a new forum here about two months ago called Ask Bose for Help.
The new forum was created in response to an ongoing request by some people to get an official Bose reply to a question or concern. (There are also many other times when people explicitly ask for the opposite: in other words, they don't want a Bose response but want to hear from other L1 users.)
The new Ask Bose for Help forum has been initially successful. Guests seem to be finding it and using it effectively. And at the same time, the folks in our service organization -- the same employees that answer the toll-free L1 help line -- have been learning how to provide their customary service levels in an online setting.
We'd like to ask our community members to focus their advice and commentary on the other forums with the L1 Users Forum and let the -at-Bose service folks focus their attention on the Ask Bose for Help forum. If you read something in the Ask Bose forum and feel the issue could be resolved better with information you have, we'd like to encourage you to quote the text in a reply here, in this discussion, where the moderators (including me and representative of the service organization can read and consider it.
We are continually amazing and forever grateful for the work this community does to help others. We will always do everything possible to support this behavior.
Aj Trongone posted:
... I liked the old forum fomat much better. You can see the question and the answer.
May 21, 2017