Notice

The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.


Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.


Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.


Regards,
Bose Customer Service Team
cancel
Showing results for 
Search instead for 
Did you mean: 
Carl-W
Participant
  • 0
  • 2
  • 0
Registered since

Jun 13, 2021

Battery on App

 

 

Bose Revolve+ SoundLink

 

Firmware Version

3.1.1

App Version

16.0

What devices were you using that were affected and what version are they on

IPhone

 

Any troubleshooting steps you took

Reset, reboot…

 

hi!

 

the app keeps saying the Bose Revolve is at 100%, even when the battery is depleted… i tried what was discussed in the Archive… that did not work. Any ideas?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Jessie_O
Moderator

Re: Battery on App

Author Accepted Answer selected by Carl-W

Hey Carl-W, 

 

Thank you for your post and welcome! 

 

It's strange to hear the battery percentage in the app is incorrect. This is unusual. 

 

I would recommend that you clear the pairing list on the SoundLink Revolve +. You can do this by pressing and holding the Bluetooth button for 10 seconds. Once complete, delete the pairing on your source device as well. 

 

From here, I would recommend that you delete the Bose Connect application and re-install it. Then connect like a new connection. 

 

Let me know how it goes! 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

3 REPLIES 3
Jessie_O
Moderator

Re: Battery on App

Author Accepted Answer selected by Carl-W

Hey Carl-W, 

 

Thank you for your post and welcome! 

 

It's strange to hear the battery percentage in the app is incorrect. This is unusual. 

 

I would recommend that you clear the pairing list on the SoundLink Revolve +. You can do this by pressing and holding the Bluetooth button for 10 seconds. Once complete, delete the pairing on your source device as well. 

 

From here, I would recommend that you delete the Bose Connect application and re-install it. Then connect like a new connection. 

 

Let me know how it goes! 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

Carl-W
Participant
  • 0
  • 2
  • 0
Registered since

Jun 13, 2021

Re: Battery on App

Sorry… no change… did all what you said

Jeff_G
Moderator

Re: Battery on App

Thanks for getting back in touch! 

 

I'm sorry to hear the readout is still incorrect. 

 

Have you tried installing the Bose Connect app on another device to see if you experience the same incorrect readout? 

 

Are there any issues with general battery performance or does the speaker appear to otherwise be working fine? 

 

Thanks.

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!