Hello,
Welcome to the community, thanks for reaching out. I am very sorry to hear that your Portable Home Speaker does not appear to be charging.
I would suggest that you update the firmware of your speaker. To update your products software, please follow the instructions in this link.
How are you trying to charge your speaker? What source are you using?
Do let us know, we would love to help get this resolved.
Kind regards,
Tegan M - Community Support
