I bought the Bose Revolve speakers yesterday to replace my Bose Soundlink Mini and I'm noticing quite a lot of static noise, especially on lower volumes. It can't be a defective unit because I returned them for another Bose Revolve and have the same problem now.
At first I noticed the noise after I updated the older unit to Firmware version 1.2.2. However, I have noise with my 1.1.6 unit as well.
Is that really normal? I swear that the Soundlink Mini I had, had much less noise than the Revolve!
Aug 25, 2017
Thanks for reaching out! I'm curious, what device are you using to pair and play music? Are you using a phone or a computer? I'm thinking that the sound you're experiencing could be a result of audio quality on the end of your source device.
Let me know if you get a chance.
On both Revolve units I tried an iPhone, MacBook Pro and Android phone. I played music with the Spotify app, using the highest possible setting (320kps).
Thanks for replying, though! Can you confirm that the revolve is absolutely NOT supposed to have any static noise whatsoever, even at low volumes (like the Soundlink Mini)? This would motivate me to dig deeper into the issue, since that means that the problem is somehow on my end.
As promised, I recorded some audio at 10% volume: https://soundcloud.com/user-7835663/bose-revolve-static-noise
Turn up your volume a bit.
0-10 seconds: Music
10-15 seconds: Speakers ON, no music => Here you can hear the static noise very clearly.
15-20 seconds: Speakers OFF
20-24 seconds: Turning speakers back ON again
24-30 seconds: Music
Edit: I also tried turning off WLAN and Bluetooth connections on my other devices. Didn't help either.
As you can see, the static noise is absolutely audible when listening to music in a quiet room.
I did this with USB audio on a Windows PC, to make sure that there is no Bluetooth interference going on. However, the result is the same when listening over Bluetooth or AUX.