Aug 25, 2017
Hi @Rhod1um and @bitatos,
Thank you, both for your input and information here.
@Rhod1um Thank you for providing that clip. Based off of what you're both describing and the audio sample I think that the speakers could be defective. The Revolve that I have on my desk doesn't give any static.
For you both I'd recommend reaching out to customer support here. Just select your country and scroll down to where you see "contact us".
Please feel free to come back and update me.
Have a great day,
Thanks for the reply. I can't believe that I have had two defective units in a row. Though I noticed that both my Revolve units were manufactured on August 3, 2017. Is it possible that units in that batch are known to be defective?
However, I think I might return my unit now and not get a third one, sadly. I can't trust a product that took me three tries to work... which is a shame because they sound really great on medium and high volume levels 😞
Oh and by the way, I updated the firmware to 1.2.2 just out of curiosity, if it would change anything. Nope, it didnt.
Nov 6, 2017
I have the exact same problem... From what I gather from this post it's not software based it is just down to the speaker? Seems odd considering I never really noticed it until a few weeks ago. I thought it had something to do with low battery or Bluetooth. However, when experimenting with wired aux connections and the speaker on full and low battery it seems not to be the case.
Any help with this problem would be much appreciated.
Alright so I just got a new unit, this time I insisted on another color (black), since I assumed that all units produced on the day of my first 2 units could be defective.
Indeed, my third (black) unit was produced mid September (opposed to early August of the first two units). There still is some static noise, but I think it's better now than with the two units before.
Dec 4, 2017
My revolve plus have the same problem, but I can only hear it when its super near by ear.
when will you hear the static noise? Only when it is near(about 10cm away fromyour ear) or when even when it is on the desk?
Nov 1, 2017
Dec 10, 2017
I have the same problem of static noise on low volume levels, as Rh0d1um has reported. My firmware version: 1.2.2. Had the Soundlink Mini before, the Mini didn't have this problem. But maybe the reason was here, that it was able to have a different (and not fix) volume setting from device (eg. Ipad or Android phone) and Bose loudspeaker.
Is it possbile to set a different volume setting, Bose Revolve+ and device? Anyway, not happy right now with the Bose Revole +! Hope that Bose can fix this problem with an update. HOPEFULLY.