Bose SoundLink Revolve Plus static noise

[DenisKremer]

I bought Revolve Plus in Nov, 2019. It is very good. However, a few months later the static nose appeared on low volumes.

Tried different devices, soundtracks, the

same static noise. 

I decided to send the SoundLink Revolve Plus to the repair. So, this week got the speaker back and the same problem - static noise. Funny enough have a letter from bose repairing service saying ”repaired and teated”. 

Went today to the nearest shop where they sell SoundLink Revolve Plus, connected my phone and magic - no static noise on this one.

What is going on here?

Thanks,

Denis

[DenisKremer]

I bought Revolve Plus in Nov, 2019. It is very good. However, a few months later the static nose appeared on low volumes.

[DenisKremer]

Tried different devices, soundtracks, the

[DenisKremer]

same static noise. 

[DenisKremer]

I decided to send the SoundLink Revolve Plus to the repair. So, this week got the speaker back and the same problem - static noise. Funny enough have a letter from bose repairing service saying ”repaired and teated”. 

[DenisKremer]

Went today to the nearest shop where they sell SoundLink Revolve Plus, connected my phone and magic - no static noise on this one.

[DenisKremer]

What is going on here?

[DenisKremer]

Thanks,

[DenisKremer]

Denis

[Hector_B]

Hello DenisKremer, 

Welcome to the community, we appreciate you posting and would love to assist you with this. 

Can you please start by letting me know which troubleshooting steps you have attempted so I don't get you to repeat anything? 

If you haven't attempted steps, I would recommend that you start with ensuring the speaker is up to date. This can be done by connecting the system to a PC via the USB charging cable and heading to our online updater. Once you are on the site please follow the on-screen instructions to perform the update.