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Dec 20, 2019

Bose SoundLink Revolve connection issue with MacBook

For the last couple of months, I've been facing an issue where the SoundLink revolve would connect to my phone and my MacBook Pro and play music at a very low volume. I had to reconnect every time to make it work normally. This was on the latest firmware version (Device is shown up to date in Bose connect app). 

 

Recently after updating to macOS Catalina (now on 10.15.2), the SoundLink revolve doesn't work at all. It stutters when connected, plays a beep and doesn't work. If disconnected and reconnected multiple times, it plays music but at a very low volume. It also get's disconnected from my MacBook quite often. 

 

I've tried resetting the speaker with the multi-function button as well as a factory reset. None of which worked. Can someone please help me out? The speaker is completely useless for me right now. 

 

Additional information - 

I use my Apple Magic Mouse 2 and a bluetooth keyboard along with the speaker. 

The speaker has never received any physical damage/drop/water damage.