mkhelp
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May 15, 2021

Bose Soundlink Revolve Won't Charge + No Working MicroUSB Port

Hi there! My dad has a Bose Soundlink Revolve speaker, and recently the micro-USB port was broken. (Part of it got stuck inside the charger, somehow) (pictured below). I bought a charging cradle to see if it would still charge that way (with a microUSB cable of mine to connect) but it doesn’t seem to want to charge on there, no lights appear.

 

I have reset it and restored it to factory settings but neither of which seem to work, even when it's on the charging cradle & turned on, the battery light flashes red. 

 

I can’t update it via the website because there’s no way to plug in a microUSB charger directly into the speaker (and it probably has never been updated in the years he has had it, he's not great with any technology).

 

Is there any hope of fixing this or should we bite the bullet and buy another speaker? Thanks in advance.

 

IMG_2996.jpgIMG_2997.jpg

1 REPLY 1
Marvin_B
Moderator

Re: Bose Soundlink Revolve Won't Charge + No Working MicroUSB Port

 

Hi mkhelp!

 

Thank you for your post and welcome to the Community!

 

With regard to your question, you can still send it for repair. If it is unrepairable, you will not be charged anyway.

 

Or, the other option is to avail the SoundLink Revolve Plus Upgrade Program.  

 

To find more about these, please contact the team on your country/region using this LINK

 

Hope that helps!

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