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Reynaldo Raffael
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Jun 25, 2019

Bose Soundlink Revolve+ Won't Charge

Dear Bose Community 

Hi i want to ask why is it my Bose Revolve+ won't charge.

 

I just bought this speaker for a few months and it works great, but from yesterday it won't charge. 

Even though it's been connected to a power outlet.

 

I don't know why, i've tried to chage it's cable and still not working.

 

I've tried to reset by searching in the internet.. still no result.

 

Thank You!

1 REPLY 1
Moderator

Re: Bose Soundlink Revolve+ Won't Charge

Hello Reynaldo,

 

Thank you for your message, welcome to the community. 

 

I am sorry to hear that you are experiencing an issue with charging your SoundLink Revolve+, we would love to do what we can in order to get this resolved for you. 

 

Thank you for trying some previous troubleshooting. Can you confirm that you performed a product reset by the following instruction; 

  • Unplug the speaker from power, then turn it on using battery power
  • Press and hold the Multi-function (•○•) button for 10 seconds until the product lights glow, then release the button.

 

Could you also try using a different charging outlet to attempt charging your speaker? What do the LED indicators state on the top of your speaker when you attempt to charge?

 

Please get back to us we would love to get this sorted for you!

 

Many thanks,

Tegan M - Community Support