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Registered since

Nov 17, 2019

Bose portable home speaker doesn’t hear me well

I hate this speaker so far!  My old amazon echo microphone easily picked up my voice and handled all my commands.  I find the mic on the Bose doesn’t hear when I say “Alexa” at least 1/2 the time.  If there’s any background noise it literally doesn’t recognize my voice. Any ideas on what to do as I’m regretting my purchase but I’ve had it 40 days so I’m passed the return window.