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Nov 23, 2020

Bose sound link mini II turns off immediately after turning on

I have a Bose Soundlink mini II. I've had it for just under a year now with occasional use. I am now encountering a problem where the speaker immediately turns off within about 5 seconds of being turned on. 


I press the power button, the speaker announces the battery is at %100 and then says it is connected to my iPhone. However, it doesn't make it fully through saying it's connected to my iPhone before shutting off. 


I can turn it back on but the same thing happens. I did a factory reset but the issue persists. Any help is appreciated.


Re: Bose sound link mini II turns off immediately after turning on

Hey @clarkc


Thank you for your post and welcome! 


I'm sorry to hear of the issues you are experiencing with your speaker powering down and I will do all I can to help! 


Can you tell me if your speaker shows this behavior if you are connected to the power source? 


I would recommend an update for your speaker and have included the instructions on how to do this HERE


Let me know!

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