I can't link my SoundLink Air with my Mac after I updated the Mac OS to Catalina 10.15.1.
I attempted to download and use the Bose wifi setup app but a message was displayed that the app is not compatible with Catalina and needs to be updated.
I then attempted to use the reset button on my SoundLink Air but that just caused the unit to keep flashing the amber wifi light.
Thanks for any help.
I have the same problem. I updated to 10.15.0 a while ago, and then to 10.15.1. The bluetooth connection just drops out every now and then, but my external Macbook speakers don't pick up the sound. I'm hoping Bose will come out with a fix soon. Love my headphones, but I can't use them with my laptop anymore.
Thanks for reaching out to the community. I am very sorry to hear that you are experiencing issues with your SoundLink Air Digital Music System connecting to your Mac.
Is it just via WiFi you are experiencing issues with audio?
Do you get any audio if you connect your SoundLink Air to your computer via AUX?
I would suggest in performing a reboot of your Mac, this can be beneficial after performing an update to help correct any minor processing errors.
Do let us know, we would love to get this resolved for you.
Tegan M - Community Support
Thanks for getting in touch via the Bose Community.
If you have issues using the Bose WiFi setup application, I would recommend performing an alternate setup as a workaround. Please find the instructions below.
To connect to Wi-Fi (alternate method):
Please let me know how you get on.
This is BVDPA.
I performed steps 1 through 5 without any difficulties.
But when I used Safari and entered the web address you listed Safari fired back a message that it could not connect to the server.
I then closed Safari and opened FireFox, entered the web address, and it took me to my router. I then used another app to confirmed the address of my Netgear router - it is indeed the same address 192.168.1.1. I then closed FireFox and open Chrome. I entered the address and it too took me to my router.
I need a different web address to get to the instructions you mentioned.
Thanks for your help,
Thanks for getting back in touch.
Can you please check to ensure the computer has connected to the Bose SoundLink Air network? the address will not load if you haven't connected to the network. It can sometimes take a while for the connection to establish even after clicking on it.
If you still have issues, please try to factory reset the speaker before going into alternate setup mode.
To restore the factory default settings:
I hope this helps,
Nov 23, 2019