Cannot update Soundlink Mini 2 on Mac

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Silent Starter

Cannot update Soundlink Mini 2 on Mac

Hello,

 

I am trying to update my Bode Soundlink mini 2 after having it a few years working. I download BoseUpdaster for mac, but it will noit install. States the downloaded dmg file is corrupted and there is no filesystem to mount. I have removed and downloaded on 2 macs, and 2 different browsers.

 

I want to update the firmware, how can I do this?

 

Andrew

1 REPLY 1
Moderator

Re: Cannot update Soundlink Mini 2 on Mac

Hello Clubber1966Spring,

 

Welcome to the community. I am very sorry to hear that you are unable to update your SoundLink Mini II Speaker's Firmware. 

 

Can you please confirm that you are following these instructions to perform a software update. 

  • On a computer, open a web browser and go to btu.bose.com
  • View the terms of use, then click Accept and Continue to start
  • Click Download and save the file to your computer
  • Open the file and install the updater
  • Connect your product to the computer with a USB cable
  • If the updater shows an update is available, click Apply Changes and wait for the update to install
  • Once updated, disconnect your product from the computer.

 

If so, can you please continue to inform us of what MacBook you are using and their software versions. As well as what browsers you have used. 

 

Please let us know. 

 

Kind regards,

Tegan M - Community Support