Dec 28, 2019
Love my mini Bose speaker music video and who ever is on the other end of a call sounds great but on my end of a call I can't hear anything unless I'm right over the speaker
I bought this only for ability to make conference calls in house without Alexas on line connection
Thank you for your post and welcome to the Bose Community.
I'm sorry that you're having difficulty with the volume during calls using your speaker.
Could you please confirm that you have the SoundLink Mini Bluetooth speaker?
If so, please ensure that the volume is raised on both the speaker itself and on your connected mobile device.
If you have a different speaker, please let me know.
Charlotte G - Community Support