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Registered since

Jun 30, 2020

Manual Volume Control Buttons Soundlink II

I am only able to adjust the volume on my phone or computer. The manual control + and - buttons on the speaker do not change the volume. How can I get the volume buttons to work?


Re: Manual Volume Control Buttons Soundlink II

Hello Connie111111, 


Thank you for posting and welcome to the Bose Community. Sorry to hear that you are having some control issues with your speaker. 


This can be down to the devices you are using the speaker with not supporting the AVRCP volume change command that sends signals from the speaker to a connected device via Bluetooth. 


I would recommend ensuring that your devices support these profiles. If you could please check this and update us on if they do this will be very helpful. 

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