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May 10, 2020

Renamed Bose Soundlink Color 2 Speaker - Portable

Downloaded the Bose Connect app on my android phone so that I could rename my Bose Color Soundlink 2 speaker.  My phone is fine using the speaker with the new name.  However, my laptop no longer  recognizes the  speaker, and I am unable to pair or connect from my laptop.  Any solutions?

 

Leslie

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Re: Renamed Bose Soundlink Color 2 Speaker - Portable

Hi there, @leslierae20.

 

I'm sorry to hear that you are experiencing some issues with your SoundLink Color II's connectivity. I'll be more than happy to assist you!

 

I would recommend removing the pairing on to the speaker on your laptop. Once complete, clear the Bluetooth pairing on the speaker by pressing and holding the Bluetooth button for 10 seconds. Then try connecting again. 

 

Let me know how you get on! 

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May 10, 2020

Re: Renamed Bose Soundlink Color 2 Speaker - Portable

Jesse,

 

That did it!

 

Thanks,

Leslie