Thanks for the update!
I am so happy to hear that the troubleshooting steps worked for you.
Please always let us know if you need any further assistance.
How about stop stonewalling us and tell us what you are doing about this obvious glitch. I tried to also downgrade my firmware with the updater and it does not allow any other versions. DO SOMETHING!!!!!
I own 4 Revolve Plus speakers. The newest firmware update has ruined all 4 speakers. The volume is half, the bass is non-existent and the sound is scratchy. None of the suggestions from the moderators work as they are only grasping for straws. They have no clue. Trying to downgrade from the Bose updater does not work because there is no selection for a previous version. You can only use the latest version. There are no service centers near me in Alaska and it will cost me 300 dollars to ship them to one. I am not frustrated. I am livid!!!!!!
I am going back to Amazon and give this product a 1 star review until I have a solution.