Revolve - Replacing Batteries
Just want to go on 'record' on this. I have two Revolve's (with latest firmware, 3.0.4). One has a manufacturing date of 3/11/16. The other 11/10/17.
I noticed that one of the units was having problems getting a full charge - would often not go above 90%. Then I noticed last month that BOTH units would charge to 100% but even if I did not turn them on (and even with the multifunction key turning them totally off - no BLE), after a few days they would be between 60 and 80%. Neither was holding a charge.
They are 'old enough' that there was little doubt in my mind they both had battery issues and needed replacing. I'm OK with that - I just replaced my battery in my iPhone 7+. Batteries will not last forever - this was not Bose's fault. It was part of normal wear and tear.
So I called Bose and had them both sent in. They offered a multi-unit discount. I ended up paying $64.95 per unit for servicing/new batteries. Now both units charge to 100% and stay at 100%.
Turnaround including shipping to Bose "ground' was 3 to 4 weeks (in the U.S.)