ello, I have just purchased a new S1 pro, and I am loving it so far, but I am experiencing some problems. Everything works perfectly, except for the battery, that is not charging.
Blue lights always flashes ... I take out the battery waiting 30 second , I updated the system , but nothing helping me. ....
please let me know what I can do for repair it ....
battery s/n - 078352z92626008ae
Welcome to the Bose forum! Thank you for joining us.
You can check the battery charge level by double-pressing the Bluetooth button, which will cause the LED next to the power switch to blink one of the following patterns:
Blue - 4 flashes: 75 - 100% charge
Blue - 3 flashes: 50 - 74% charge
Blue - 2 flashes: 25 - 49% charge
Blue - 1 flash: 10 - 24% charge
Red - 1 flash: Less than 10% charge
Please could you confirm which LED is flashing blue?
Also, is the power switch on your S1 set to the 'On', 'Off' or 'Quick Charge' position?
yes Flashing is blue
and 2 flashes
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Hey zgarbur90, If you believe this may be the result a hardware fault, I encourage you to contact our Customer Support Team.