Jan 11, 2020
I have problem on my (now old 🙃) SoundLink Wireless speaker. I’m connected via Bluetooth. The music cuts from time to time for a few seconds.
I searched for a solution here, but it seems that I can’t even update firmware via Bose updater.
can anyone help?
Thanks for reaching out and welcome to the Bose Community Forums.
Let's see what we can do to get this resolved for you. Can I please start by asking for the make and model of your Bluetooth audio device? After that, it would be great to know if you have tested an alternative device with the speaker to see if the issue persists.
In terms of troubleshooting, let's try:
I look forward to your response.
Vicky W - Community Support