SoundLink Color II low volume when connected to tv
I recently bought a bose soundlink color II as i have hearing difficulty and wanted a bluetooth speaker to put next to my pillow so i can watch a movie at night without waking up the whole house.
it works fine on my cellphone and im pleased with the sound quality but when i pair it to my tv "hisense 4k hdr model# 55hbc" the volume buttons on the bose unit no longer work and with the tv at 100% i can barely hear the speaker at all.
i have cleared the pairing on both the tv and the bose as per instructions in the forum. i have updated the bose firmware via usb cord to the pc as well as reset the bose speaker per instructions on the forum. the tv itself works fine with every other bluetooth device in the house including 2 other speakers and a sound bar along with a pair of headphones. i just need to get the volume buttons on the bose connect to function when its connected to the television.
i also downloaded the bose connect app in the hopes i could adjust the volume there, but no luck.
any help would be appreciated.