SoundLink® Mini Bluetooth® speaker II usb power input not plugging in correctly
Whoever designed the old style USB II - A connections did humanity a real disservice. It should have always been designed like USB-C. These cables are so hard to plug in, you have to have perfect vision to determine the top from the bottom, and even when plugging it in, in the right direction, can be difficult.
I can no longer plug in my speaker into power using the usb connection. The cord seems to go in all the way, but will not stay connected so I cannot power the device. Im not 100% sure that the cord is plugging in all the way, there is a small gap there so it may need to go in further. I have tried multiple cables that I know are working fine with other products, so the problem is not the cable, but the speaker.
This website tells me I still have 1 year good on my warranty, and yet when going through the process it says it will charge me $80 for the repair! That is just a little less than a new product would cost, so that serves no purpose. The warranty says it shall be repaired free of charge, yet this website is saying I need to be charged $80, I am at a loss, is there anything I can do to get this thing plugged in?