Re: SoundLink Mini II Special Edition - FW Update 1.0.13
Sorry to hear that your issue still persists rhadkins2002.
As these steps did not resolve your issue, I would highly recommend getting in touch with our customer service team via clicking this link, then kindly scroll and select your region, once this is done please scroll to Contact Us. The team will be on hand and ready to help.
I am very sorry that this isn't something we were able to resolve via the community.