I called Bose myself earlier today about Soundlink Mini 2 batteries. They told me that its free to replace if it is under warrantee otherwise they charge $80. All the Soundlink Minis have been discontinued (for the revolves - go figure 🙂 ) so they is no way to exchange for another. I did check on eBay and Amazon and new Mini 2's run about $160. My own Mini 2 is coming up on a year at the end of this month and is still running fine.
Feb 15, 2019
I tried the btu.bose.com and press 'a' 'd' 'v' <up arrow> <down arrow>. This is what I got. Please enlighten me. Thank you.
2/15/2019 16:08:37.756, Error, DIAGNOSTICS: Failure to start downloading lookup/index file in time - slow network/machine? 2/15/2019 16:08:42.404, Error, DIAGNOSTICS: Lookup state should be DOWNLOADING
2/15/2019 16:08:42.404, Error, DIAGNOSTICS: Lookup state should be DOWNLOADING
Jun 29, 2019
I have soundlink mini bose speaker, I have tried to charge speaker but it would not charge , I have tried to reset by pressing multifunctional switch, also checked software and software is up to date , than I tried to charge , orange light is flashing , and when power button is pressed , it says battery is low , ready to pair! I have left it to charge for almost 24 hours, Could this be battery problem ? Do I need to change the battery?? Thx
Jul 28, 2019
Bose soundlink mini 2 does not work.
I tried everything written in the community but it didn't open.
Is there anyone who can help?
contact email: firstname.lastname@example.org
Aug 6, 2019
So my boss mini 2 recently stopped working it flashes red. When I try holding mutlifunctioning tool and unplugging it turns off. I also cannot update the firmware as the product is not recognized by my computer. Is there anyway to fix this? I cannot power it on at all.
Feb 16, 2020
My Soundlink mini 2 will not charge.
I try ship mode, upgrade but nothing
i don't find any forum with an other solution 😕
Can you help me pls
Thanks for posting in this thread.
I am so sorry you are all having this charging issue with your SoundLink Mini II.
If you have tried all the troubleshooting steps mentioned in this thread, the best option here would be to reach out to your local customer support center and explore the service options for your speakers. They will be happy to help!
You can do this by clicking this link here, selecting your region, scrolling to the bottom of the page, and selecting contact us. If you are in the US or UK you can also reach out via Facebook or Twitter and one of our team can help you there.
I am sorry that we cannot help further via this platform.
Feb 21, 2020
My Bose speakers are not charging and flashing red lights.
I tried everything possible as seen in Youtube (pressing different buttons) and recommended in these forum, it is still not working. Updater is not working as well, tried in different PS ( Windows and Mac) and in IE and chrome, nothing seems to work. In windows I cant download the updater and in Mac, the updater is downloaded but doesnt work/ open.
How can i get to charge my Bose back?