Paul Kuhn
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Jan 22, 2020

SoundLink Mini II won't charge after dropping in water

I dropped my SoundLink Mini II in the tub a few nights ago. After a few days of drying out in our dry Colorado climate, it seems to work perfectly except for it won't charge. It also kept beeping periodically when it wasn't plugged in. I followed online instructions for resetting it to factory settings and that seemed to stop the beeping. Unfortunately, it still won't charge.

 

Any thoughts are very much appreciated!

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Re: SoundLink Mini II won't charge after dropping in water

Hi Paul Kuhn, 

 

Thank you for your post and welcome to the Community! 

 

I'm sorry to hear about your SoundLink Mini II. I'll do my best to point you in the right direction!

 

Based on what you have said in your post, it sounds as if the system may have encountered some water damage, causing it to not charge correctly. Therefore, I would recommend getting in contact with your local technical support team for service. Click the LINK HERE, select your country and scroll down to 'Contact Us'. One of the team will be more than happy to assist you! 

 

Let me know how you get on! 

 

Kindest, 

 

Jessie O - Community Support   

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Paul Kuhn
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Jan 22, 2020

Re: SoundLink Mini II won't charge after dropping in water

Thanks!