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vidanes
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Registered since

Nov 5, 2020

SoundLink Revolve Plus 3.0.4 glitchy sound when using Bose Connect 13.02

Hello there,

 

I am using a SoundLink Revolve Plus with firmware 3.0.4 playing music from a device, I have tested this playing music with:

 

- Three different iPhones on iOS 14.1

- A MacBook Pro on macOS 10.15.7

- An iMac on macOS 10.15.7

- An iPad on iPadOS 14.1

 

Whilst playing music on any of those devices using Apple Music, Spotify or YouTube, whenever I connect a second device (iPhone or iPad) to the speaker using the iOS Bose Connect App version 13.02, the music being played on the other device starts to sound glitchy with crackles and pops.

 

Could someone test this on their devices and report if the same issue is happening?

 

I have a ticket open with Bose for a replacement. However, I would like to see if this is a software issue rather than a hardware issue before proceeding with it.

 

Many thanks in advance for any insights.