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Abhishek69
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Feb 23, 2021

Re: SoundLink Revolve and SoundLink Revolve Plus Firmware Update - 3.1.1 - February 16th

Even i sometimes leave my revolve plus for 2-3 months or even 4 months gap without powering it on

And yes it acts in a weird manner

Try plugging it for an hour and let it sit there charging 

And then long press the power button untill it shows sign of powering on

And after that long press the multifunction button for atleast 10-15 seconds.

It will reset 

 

Remember: patience is the key 

 

I hope your problem resolves

 

Happy listening and cheers brother 👍

 

ron0324
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Feb 24, 2021

Re: SoundLink Revolve and SoundLink Revolve Plus Firmware Update - 3.1.1 - February 16th

I have the same issue, the bass is awful since the firmware update. 3.1.1.

I hope Bose will make an firmware update as soon as possible to correct the issue. 

Dysentrieb
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Oct 18, 2019

Re: SoundLink Revolve and SoundLink Revolve Plus Firmware Update - 3.1.1 - February 16th

Does the new firmware offer an option to disable the automatic switching-on of the device?

(For me that is a very annoying "feature", which was introduced after I have purchased it)

 

If not, which firmware version do I need to downgrade to and how can I achieve that?

 

Vicky_W
Moderator

Re: SoundLink Revolve and SoundLink Revolve Plus Firmware Update - 3.1.1 - February 16th

@Dysentrieb, I am sorry but this is not a feature that has been removed. At this time, you are unable to downgrade firmware. I am sorry for any inconvenience caused. 

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Steeves ON
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Mar 6, 2021

Re: SoundLink Revolve and SoundLink Revolve Plus Firmware Update - 3.1.1 - February 16th

Hi everybody, 

 

I'm very disappointed in the last update !! I lost a lot of volume power with the AUX connector and 

the bass sound less powerful. 

 

And yes, I already reset my devise but nothing changed. 

 

Any procedure to rollback the firmware version please ? or can you give us a release date for the next firmware that can solve those issue ? 

 

I hope this firmware update isn't a planned obsolescence... 

 

 Thank you for help 

Charlotte_G
Moderator

Re: SoundLink Revolve and SoundLink Revolve Plus Firmware Update - 3.1.1 - February 16th

Hey @Steeves ON, thanks for posting, and welcome to the Bose Community! 

 

I am sorry to hear that the audio quality has changed since the last update. It's great that you've reset your system, and I am sorry that this has not resolved it. 

 

Have you tried connecting another device to the speaker, and if so, are you experiencing the same issue? Also, when connecting via Bluetooth, is the audio quality affected?

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Steeves ON
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Mar 6, 2021

Re: SoundLink Revolve and SoundLink Revolve Plus Firmware Update - 3.1.1 - February 16th

Hi @Charlotte_G thank you for your quick reply. 

"Have you tried connecting another device to the speaker, and if so, are you experiencing the same issue?" 

Yes, I tried the AUX connector with my laptop and my TV but still the same. 

"Also, when connecting via Bluetooth, is the audio quality affected?"

Via Bluetooth, I can hear less bass than the old firmware. But the volume intensity is normal.

 

Thank you 

Jeff_G
Moderator

Re: SoundLink Revolve and SoundLink Revolve Plus Firmware Update - 3.1.1 - February 16th

Many thanks for confirming Steeves ON. 

 

This certainly shouldn't be happening - nothing has been implemented that should cause such a problem to exist.

 

If the issue persists, however, please reach out to the local support team via this link to discuss service.

 

Thanks.

 

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hmf_br
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Mar 7, 2021

Re: SoundLink Revolve and SoundLink Revolve Plus Firmware Update - 3.1.1 - February 16th

thanks for sharing this bad experience. I'm sorry to be going through this. I was about to update my Bose Revolve+ but I will wait for an upcoming update.

Peter-M
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Mar 7, 2021

Re: SoundLink Revolve and SoundLink Revolve Plus Firmware Update - 3.1.1 - February 16th

I fully agree to the complain about sound. Bose is (was?) famous for it´s saturated sound. To my opinion this kind of updating is not acceptable. To my understanding such substantial change of sound character MUST be announced in advanced as a WARNING before someone decides to make the update. 

Hi Bose: what would you do if your car seller tells you about an update he has made telling you that your car has only 50PS instead of 100PS -and he tells you something like "protecting your life on slippy bumpy roads forcing you not to reach the speed you have originally bought. I am sure, your are not amused but will force the car seller to change. 

This is the same I do herewith: I want the original Bose sound back. Now. This is just fair enough to let me enjoy what I bought from you in good faith.