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Oct 18, 2020

Soundlink Color II won't stay connected to windows 10 PC but works for my phone.

I've tried everything I could find, turning bluetooth off and on, hard reboot, deleting all the devices and then repairing.  Tried to change my sound default in Windows but it won't let me default to anything.  Could it be the phone app?  Or something else?

 

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Re: Soundlink Color II won't stay connected to windows 10 PC but works for my phone.

Hey DebH,

 

I can imagine that's quite frustrating! Have you ever had issues in the past with other Bluetooth systems when trying to connect to your Windows PC? If your PC is Bluetooth compatible, you shouldn't have any issues connecting your SoundLink Color II speaker.

 

Are your Windows Bluetooth drivers up to date?

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