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Registered since

Dec 15, 2019

Soundlink III Firmware

The software update that Bose has provided does not recognize my Soundlink III. Does anyone have any suggestions before I reach out to customer support?



Re: Soundlink III Firmware

Hi GoBears,


Thank you for posting and welcome to the community. 


Just to double-check, is the speaker we are using the Soundlink Bluetooth Speaker III? If you are unsure you can confirm this by putting your serial number into the Product Identifier


May I ask which software update we are referring to? The reason I ask is if we are using the Soundlink Bluetooth Speaker III, it does not have any updates available for it.


I look forward to hearing from you soon.


Keith L - Community Support

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