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patchwork
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May 29, 2020

Soundlink Micro Bluetooth quits charging at 50%

‎05-29-2020 03:54 PM
Message 1 of 2

My Soundlink Micro Bluetooth quits charging at 50%.

It is lightly used and was purchased 2018-05-27

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Tegan_M
Moderator
Moderator

Re: Soundlink Micro Bluetooth quits charging at 50%

‎05-30-2020 11:00 AM
Message 2 of 2

Hello Patchwork,

 

I am very sorry to hear this, I would like to do what I can to help!

 

Lets begin by rebooting your speaker, this will restore your Micro to its out of box state. 

  • Power on your product
  • Press and hold the Power button for about 10 seconds until the Bluetooth® light blinks blue and a voice prompt instructs you to select a language.

Following this, check for any available firmware updates for your speaker. This can be done via a computer using a USB and visiting our firmware update website btu.bose.com, which will provide you with full instructions.

 

Do let us know how you get on.

 

 

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