I have a Soundlink Mini w/ a blinking red light. I've tried the reset procedure with the mute button until the Mute, Bluetooth and AUX lights blink. Release and it returns to a blinking red light following the signature sound it makes upon a BT connection. I've replaced the battery. Bose support says it's out of warranty and repair comes w/ an $80 charge. Are you fn kidding me? I can by new for $130. And of course it's out of warranty. While Bose sounds great, product support blows! Read a few support forum posts. I' won't be buying another bose product. BTW, the submit a support service and repair request process is a joke!