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Jun 29, 2020

Soundlink Mini II - Red LED on Permanently and won't turn on/charge

Hi everyone,

 

I think I probably know the answer to this question but here goes anyway. I've not attended my office for over 3 months due to the COVID19 restrictions but went back today and I noticed the LED on my Soundlink Mini 2 was on permanently (not flashing) - I've tried charging it on and off the base, resetting it using the "hold the multi-function button for 10 seconds, remove power etc." option and also holding the power button for 10 seconds but nothing changes - When I do reset it and disconnect the power it flashed (very briefly) amber and gives half a beep.

 

Any suggestions? I'm guessing the battery is knackered and a victim of Lockdown!!

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Re: Soundlink Mini II - Red LED on Permanently and won't turn on/charge

Hi DarrenWilliams,

 

Thank you for your post and welcome to the Community. 

 

I'm sorry to hear of the issues you seem to be having with your SoundLink Mini II. I'll be more than happy to help you!

 

I would recommend updating the firmware of the headphones. You can do this by following the instructions HERE

 

Let me know how you get on! 

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