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Penyen
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Jun 6, 2020

Soundlink Mini II Will Not Turn ON - No Lights

Hello Bose peeps,

I had my Soundlink Mini II came back from repair just over a month ago. The original problem was it will not turn on no matter what. Since my product is out of warranty, I paid for the service online and dropped my product to a drop off point near me. Bose changed the battery pack. It was working  excellent until today when it just died on me again. The repair statement says that my product warranty has been extended because I paid for the service. My question is, where do I go to send my product back to them? On the website, it still asks me to pay for the repair if I raise the issue via the repair route link. I don’t want to pay again.  Can anybody point me on the right direction please? - Soundlink Mini II Carbon - UK based

1 REPLY 1
Sam_F
Moderator

Re: Soundlink Mini II Will Not Turn ON - No Lights

Hey Penyen,

 

I'm sorry to hear you've encountered an issue with the power of your SoundLink Mini II once more. Have you been able to try using a different cable for charging, and updated the product firmware HERE?

 

If things do not improve and you're looking to proceed with an in-warranty service of your product, please contact the UK support team and they'll be happy to walk you through the process.

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